Shipping Policy
Delivery Area
We currently deliver only within Finland. We do not ship to Åland or outside Finland at this time.
Delivery Methods and Times
We process orders within 1–3 business days after receiving the order. After that, delivery takes place according to your chosen method:
- Post parcel or Matkahuolto parcel locker: delivery time usually 2–5 business days
- Heavy or large shipments (e.g. tires, wheels, engine parts): delivered by freight, delivery time 3–7 business days
Delivery time may be longer during peak seasons or exceptional circumstances (e.g. holidays, strikes, weather conditions). We will notify you of any delays by email or phone.
Delivery Costs
Delivery fee is €6.90 for orders under €60. Orders over €60 qualify for free delivery. Freight costs for heavy or oversized items will be quoted separately during checkout or before dispatch.
Tracking
You will receive a tracking code with your order confirmation, which you can use to follow the shipment on the carrier’s website.
Pickup
You may also pick up your order directly from our warehouse. Please indicate pickup preference when placing the order or contact us separately to arrange a pickup time.
Damaged or Lost Shipments
Inspect the package immediately upon receipt. If the product is damaged during transport or the package is lost, notify us promptly, but no later than 7 days after delivery. We will assist with filing a claim with the carrier.
Delivery Delays
If we are unable to deliver the order within a reasonable time, you have the right to cancel the order and receive a full refund.
Special Conditions
Some auto parts may be heavy or require special packaging. In such cases, we will provide separate information about the delivery method and any additional costs before shipping.
